Refund Policy & Participation Expectations
Refunds, Withdraws and Cancellations Policies:
- You may withdraw from an activity by contacting the Adventure Rec office (831/459-2806; adventurerec@ucsc.edu.
- If you withdraw seven days or more prior to the activity start date, a full refund is issued only if someone from the waitlist is able to take your spot.
- If you withdraw less than seven days prior to the activity start date, no refund is issued.
- The group size minimum is typically five participants (surf classes minimum is three). If the minimum number does not show up at the trip start, the trip may be canceled. If the trip is canceled as a result of not meeting the minimum, only those who showed up will receive a full refund.
- If a trip is canceled by Adventure Rec due to weather, air quality, low enrollment, or other reasons, full refunds are issued to all participants enrolled on that trip.
Behavioral Expectations
Adventure Rec activities build connections, are often filled with laughter and adventure, and require thoughtful participation in small groups. The following activities could detract from positive participation, compromise safety, may be illegal, and are prohibited during Adventure Rec activities:
- Possesion of or use of alcohol
- Possession of or use of drugs, including cannabis
- Nudity, including skinny dipping
- Violations of these expectations are grounds for immediate removal from the activity and subsequent disciplinary actions from the University.
Essential Eligibility Criteria
The Essential Eligibility Criteria are applicable for all Adventure Rec activities. Qualification for participation in Adventure Rec activities is contingent on a person meeting the program specific EEC’s. If an applicant does not meet specific criteria, Adventure Rec might be able to accommodate an individual, but may not if it fundamentally alters the nature of the program activity, places an undue financial burden on the department or university, or jeopardizes the health and well being of participants or staff.
View the full description of Adventure Rec's Essential Eligibility Criteria.
Insurance
Adventure Rec does not provide insurance for participants. We strongly encourage all participants, including non-students, to have appropriate health care coverage.
Assumption of Risk
Adventure Rec is committed to doing everything possible to manage risk and maintain safety. Of course no guarantees of safety can be provided. All participants are required to sign an assumption of risk, releasing Recreation and the University from liability.
Evacuations
University staff reserve the right to make decisions to evacuate participants. Evacuations may be deemed necessary for physical, emotional or psychological incidents.
If a participant requires an evacuation for any reason, they are fully responsible for the costs.